EMPLOYEE ENGAGEMENT

We delivered a strategic and tactical employee engagement plan to support a well-communicated and procedurally fair Enterprise Agreement voting process, against an ambitious timeline.

CLIENT

Underground Metals Mine, Australia.

OPPORTUNITY

Our client required support to establish both a strategic and tactical plan to engage their workforce of approximately 200 employees for an upcoming Enterprise Agreement vote against an ambitious timeline. This extended to include:

• Providing a strategic and tactical plan for workforce engagement;
• Coaching of key leaders on engagement activities;
• Development of engagement materials; and,
• Developing consistent messaging for the workforce and their representatives.

OUR APPROACH

To deliver a fit-for-purpose solution, our Xenco consultants:

• Engaged with the senior leadership group to understand organisational priorities and leadership capabilities.
• Understood the industrial relations objectives and developed plans to drive organisational transformation through the enterprise agreement strategy.
• Developed and deployed the tactical plan to ensure engagement activities were timely and responsive to emerging issues.
• Established routines, communication channels and materials for engagement.
• Coached leaders to adopt a balanced and effective engagement approach with all employees.

OUR RESULT

• Procedurally fair and successful vote outcome for the Enterprise Agreement at the first attempt, allowing business to refocus energy back into running the operation.
• A structured and auditable process for employee engagement.
• Frameworks established as a basis to be used for ongoing workforce engagement.
• Improved capability of leaders to effectively engage with work groups.