COST & PRODUCTIVITY PROGRAM IMPLEMENTATION

CLIENT

Australian Gold Operation

OBJECTIVE

Xenco was engaged to deliver an implementation program following a review diagnostic they previously conducted. The program had three key objectives:
1) Drive and support the progression of prioritised recommendations identified in the diagnostic
2) Establish an adequate and sustainable system for managing improvement of projects
3) Improve existing operational performance management systems

THE CHALLENGES

Despite a well-established maintenance function, several inefficiencies were impacting performance.  

• Previous improvement projects were managed via an excel spreadsheet with limited information
• No clear roles and responsibilities in delivering project value
• Operational review meeting ineffective at anticipating and addressing systematic problems
• Consolidation of Improvement Portfolio value was inaccurate and unascertainable

APPROACH

Our team developed and embedded several processes and tools across the client’s teams and departments to improve the way improvement initiatives were managed and executed. Our team delivered work across two streams.

Managing Improvement System

Visualising and Managing Performance

OUR RESULT

Our team successfully supported operational maturation, enabling improved decision-making. Key project improvements include:

• Enhanced standardisation and integration across the organisational levels and operational/functional departments.
• The Improvement Portfolio is in a healthy state with significant potential benefits carrying over to FY25 ($27M+ un-risked; $13M risked).
• Established processes and systems to support value realisation.
• Better focus and visibility of KPIs and maturing conversations.
• Better accessibility and transparency of data.