LEADERSHIP DEVELOPMENT PROGRAM | SITE LEADERSHIP TEAM
OBJECTIVE
Xenco was engaged by the client to improve leadership effectiveness within the Site Leadership team and its impact on overall business performance. Emphasis was positioned on addressing the site leadership team’s tendency to operate below team member’s individual roles and the organisation’s collective requirements (i.e., not operating at the right level).
THE CHALLENGES
The client had recognised several key challenges that were limiting the team’s effectiveness, these were recognised by the Xenco team and included:
- Managers not working at the correct level (i.e., working one or two levels down);
- Taking a short-term view of issues and failing to identify medium- and longer-term emerging issues;
- Working as individuals rather than as an operational leadership team;
- Lack of clarity in project planning, execution, and work scope for budgeting processes.
- Lack of collective clarity on business priorities
- Lack of accountability for delivery of business objectives
OUR APPROACH
Working with the client, we aimed to improve team effectiveness, including the strategic mindset and approach. We did this through a combination of capability assessment, 360 feedback and workshops.
We conducted a structured workshop designed at improving team effectiveness, accountability, delivery and the strategic mindset of the team. Our approach included the use of experienced Industry executives to demonstrate real life experience and a leading Psychologist to provide science to the process and assessments.
These commitments were enshrined in rhythms and routines to ensure that individuals and the collective team practiced and implemented the desired changes. In short, we took pragmatic and practical team development and put it into a sustainable and repeatable process – locking in the desired behaviours and practices.
Team effectiveness:
- Working at an effective level
- Working collaboratively (and understanding their role & boundaries within the group)
- Understanding accountability at the individual and team levels
- 360 gaps and priorities – with specific individual and collective action plans
Strategic mindset:
- Defined priorities of the leadership team and business
- Ensure alignment as a team
- Clarity on individual accountability and team accountability
- Long term view of the business and individual roles
“The team could easily resonate with the facilitators given their experience and professionalism, allowing them to grow through real industry examples.” – General Manager
OUR RESULT
Xenco successfully implemented strategic and tactical plans to support engagement within the leadership team. We did this using structured 360-degree feedback coupled with a clear
understanding of the required leadership development.
The clear set of commitments detailing accountabilities and routines lead to a dramatic shift in the team’s overall effectiveness. Xenco’s involvement initiated the team working at an efficient level, improving accountability and cohesion between all levels of the business. The Leadership Team committed to these engagements, resulting in a more collaborative, effective and strategic management team.
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