Xenco and the client lead team collaborated delivering significant improvements which have been realised through a consistent increase in performance (safe tonnes).

CLIENT

A large coal miner with multiple underground coal mines required support in transforming the operating performance of its largest operation.

OUR MISSION

Provide specialist support and safely achieve improved production outputs that mitigate the risk of downstream impacts to our client’s business and bottom line.

OUR APPROACH

Xenco swiftly mobilised a team of industry experts with proven, hands-on experience in underground coal mining and in delivering significant improvement projects across the mining and resources sector.

THE RESULT

Xenco’s ability to support clients with pragmatic solutions at the front line allowed rapid recovery of out-of-control operational processes. This enabled planning systems to regain effectiveness. Measurable, sustainable improvements were achieved by simultaneously focusing on:

Improved Production

Production output improved significantly, with a 40% increase in safe tonnes produced within 3 months, demonstrating both efficiency gains and enhanced operational control.

Stabilised Operations

Out-of-control variability in coal clearance and logistics was significantly reduced, restoring consistency in production.

Improved Planning & Control

Work management and planning systems regained effectiveness, enabling proactive decision-making and smoother execution.