OPERATING MODEL REVIEW & TENDER SUPPORT

2024

CLIENT

Large Australian Producer

OBJECTIVE

Xenco was engaged to provide strategic and analytical support, helping the client evaluate whether an owner-operator or outsourced contracting model best suited their business needs.

Our team then guided them through the tender submission process, delivering critical insights and support to ensure an informed and confident award decision.

THE CHALLENGES

Our team navigated several complex requirements to deliver support to the client.

• Short timeframe to contract award
• Various pricing scenarios required by the client
• Bottom-up construction of contract documents
• Ensuring site and corporate ownership of contract structure and content
• Level of technical due diligence required to assess vendor submissions
• Cost analysis of scenarios

APPROACH

We applied a disciplined project management methodology, drawing on experienced leaders, subject matter experts, and a structured process to support the client across several key areas.

Our business review team partnered with the client to design and assess fit-for-purpose business model options—ensuring they were scalable, flexible, and aligned with future growth and sustainability goals, while avoiding unnecessary costs.

Our contract tender support team led an end-to-end process, from establishing a clear baseline for tender comparisons to managing governance, risk, and transition planning. We also facilitated stakeholder workshops and developed a negotiation strategy to maximise commercial outcomes.

Our intervention was structured into five key focus areas: 

• Master Data and System Integrity
• Reliability and Preventive Maintenance
• Shutdown and Turnaround Optimisation
• Master Planning and Scheduling
• Execution and Work Management

OUR RESULT

The client successfully adopted a tailored business model aligned with their operational needs and goals. This outcome was achieved through a comprehensive and disciplined tender process, delivering not only a 20% cost reduction from initial submissions to the final contract award but also ensuring a well-rounded solution that met key objectives.

Key achievements included:

• Fit for purpose operating model.
• Operational requirements met within the tender documentation.
• Due diligence in the assessment process.
• Cost savings through expertise and analysis.
• Dedicated project management, focus and transition planning.