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OPERATIONS

Smarter Operations for Sustainable Growth

Operational Excellence and Performance Improvement

Increase capacity, eliminate constraints, and create a streamlined, data-driven approach to operational performance.

At Xenco Services, we partner with heavy industry operators to transform the way their sites run. Our operational expertise spans the entire value chain, from mining and processing to workforce capability and business intelligence. We deliver practical, measurable improvements by aligning daily execution with strategic objectives, driving sustainable gains without unnecessary capital investment.

Our Approach

Operational performance isn’t just about efficiency, it’s about creating a system that maximises productivity, reduces risk, and enables your people to perform at their best.

Our structured approach connects:

Baseline Analysis – Clear financial and operational modelling to understand current performance
Capacity Discovery – Identifying hidden opportunities for throughput and efficiency
Constraint Diagnosis – Pinpointing bottlenecks that limit output and profitability
Performance Visualisation – Embedding systems to provide real-time data and insights
Initiative Prioritisation – Targeting improvements with the highest impact
Continuous Improvement – Strengthening processes and capabilities to sustain gains

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What We Deliver

We provide end-to-end operational support designed to lift performance across all facets of your business:

  • Debottlenecking & Plant Optimisation – Increase throughput and reduce downtime
  • Operational Efficiency & Technology – Better systems, smarter processes, and integrated data
  • Business Intelligence – Turning complex data into clear, actionable insights
  • Workforce Capability & Organisation Development – Building team ownership and accountability
  • Safety, Risk & Compliance – Embedding best practices for operational resilience
  • Commercial & Financial Advisory – Driving cost reductions and improved return on investment

Sustainable Operational Excellence

Our experts don’t just provide recommendations; we embed solutions that last. Through real-time monitoring, continuous performance reviews, and hands-on collaboration with your teams, we ensure that every improvement aligns with your long-term growth strategy.

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Case Studies

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TECHNICAL & OPERATIONAL SUPPORT

Xenco was engaged by an operation under administration to conduct a comprehensive technical and operational review of its restart plan. Working alongside the administrators, our objective was to support the mine’s sale process while ensuring a successful restart and seamless ongoing operations.

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PERFORMANCE IMPROVEMENT

Our client required an investigation into reliability issues affecting a Paste Plant, impacting production rates and maintenance costs. Xenco devised and executed a successful improvement plan, enhancing reliability and operational efficiency.

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MAINTENANCE WORK ORDER MANAGEMENT IMPROVEMENT

Xenco was engaged to investigate the cause of unreliability and address the reactive maintenance environment within a Gold CIP and Leaching operation and maintenance function.

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PROCESSING OPTIMISATION

Xenco was engaged to identify key opportunities for optimising operations at a large gold refinery. The client sought to gain a better understanding behind their higher operational costs at this site compared to similar sites within its portfolio.

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